tag:blogger.com,1999:blog-6770012446006281511.post2578988649421270318..comments2009-12-06T09:00:23.050-05:00Greghttp://www.blogger.com/profile/14284270514731142757greg@pittrehabcounselor.comBlogger3125tag:blogger.com,1999:blog-6770012446006281511.post-77844386602619473482009-12-05T20:58:00.953-05:002009-12-05T20:58:00.953-05:00I&#39;ve been waiting nearly 2 weeks for Klingensmith to address the issue of my broken CPAP machine. I hope you have better luck - I guess every dept is different.Anonymousnoreply@blogger.comtag:blogger.com,1999:blog-6770012446006281511.post-34509208698345085312009-11-03T07:34:31.250-05:002009-11-03T07:34:31.250-05:00Your point is well taken, but I was mainly talking about the people not necessarily the industry.<br /><br />It&#39;s rare when I talk with a provider who understands the urgency in responding to wheelchair repairs etc.<br /><br />It&#39;s a business, I completely understand and agree. But first impression, I liked these guys.Greghttp://www.blogger.com/profile/14284270514731142757noreply@blogger.comtag:blogger.com,1999:blog-6770012446006281511.post-72290867013022448192009-11-02T17:22:30.626-05:002009-11-02T17:22:30.626-05:00Sadly I have never met a rehab professional that put the needs of a client before an institution or profit margin in the case of the durable medical goods industry. I suppose people like this exist in theory I just have not met them. Sure I have encountered many wonderful people, OTs and PTs in particular, but rehab is a business whether for profit in the case of durable medical goods or non profit like most hospitals. Harsh yes but it reflects reality as I have seen and experienced it.william Peacehttp://www.blogger.com/profile/00223601480542461802noreply@blogger.com